Well it seems the LEGO Group have now partnered with DPD in place of DHL for online orders.
What courier does Lego use?
DPD will attempt to deliver 3 times. You are free to contact DPD customer service to arrange the delivery.
Does Lego use Royal Mail?
If you selected Royal Mail then you’ll just get it through the post normally. No tracking number, just like ordering from anywhere else that uses first class postage. If it says “complete” it simply means it has been dispatched from Lego, so it’ll take a few days to get to you.
How long does Lego take to deliver UK?
You’re still able to request replacements for missing or faulty parts, which will arrive within 21-35 business days.
|Standard Delivery Times*||2-4 days|
|Express Delivery Times*||1-2 days|
|Bricks & Pieces Delivery Times*||9-12 days|
|Pick a Brick Delivery Times*||9 days|
Where do Legos ship from?
LEGO® Education distribution center centrally located in Garland, Texas – making ground delivery as fast as expedited shipping for parts of the country.
How long do Lego deliveries take?
Once you have placed your order, the LEGO® Group will ship the order the next business day (Monday through Friday excluding holidays). Orders will be delivered within 3-5 business days (Monday through Friday excluding holidays) via FedEx or FedEx SmartPost.
Why is my Lego order taking so long?
Your order is going through our normal review process. Your order is getting ready to ship from our warehouse. … Our warehouse team will print the shipping label and pack the order so it’s ready for the courier to pick up. This usually takes up to 48 hours, but can take longer if we’re receiving high volumes of orders.
Can you return Lego?
Returning something you bought at a LEGO® Store is easy. … LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.
Is Lego shipping to UK?
The LEGO Group has been forced to temporarily suspend standard delivery on all orders to the UK.
Are Lego deliveries delayed?
Just before Christmas the UK had its borders with Europe closed due to a mutant strain of COVID-19, first discovered in the UK. Well, there is some good news as UK standard delivery is back on, although orders could still be slightly delayed compared to normal. …
Can you click and collect Lego?
Save time on the day by using click and collect from The LEGO® Store with our online shop! Just check the sign in The Beginning on the day of your visit for the password and your items will be ready for you to collect at the end of the day.
Can I order Lego from a different region?
Your LEGO® order can be shipped direct to you or a friend/relative in select countries within Europe and even to North America and Asia/Pacific.
Where does LEGO Pick a Brick ship from?
Pick-A-Brick orders are shipped from Denmark so they take longer, and they also need more processing time. In my experience they take 2 weeks to arrive.
Where is the LEGO warehouse?
Aside from its main distribution center in Prague, LEGO operates warehouses in Denmark, Eastern Europe, and Mexico.