Why are Lego orders taking so long?

Why is my Lego order taking so long?

Your order is going through our normal review process. Your order is getting ready to ship from our warehouse. … Our warehouse team will print the shipping label and pack the order so it’s ready for the courier to pick up. This usually takes up to 48 hours, but can take longer if we’re receiving high volumes of orders.

How long are Lego orders taking?

Pick a Brick & Bricks and Pieces

Please allow 9-10 business days for shipping of Pick a Brick and 7-10 business days for Bricks and Pieces orders. Express and Collection Point deliveries are not available. Pick a Brick orders always ship with price and billing details.

What courier does Lego use?

Well it seems the LEGO Group have now partnered with DPD in place of DHL for online orders.

What is Lego backorder?

We say sets or parts are available for ‘Backorder’ when they’re not currently available but we expect them to come back soon. You can order these items, but they won’t ship until more arrive in our warehouse.

Are Lego deliveries delayed?

Just before Christmas the UK had its borders with Europe closed due to a mutant strain of COVID-19, first discovered in the UK. Well, there is some good news as UK standard delivery is back on, although orders could still be slightly delayed compared to normal. …

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Can I return Lego to Lego store?

LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. … Open sets with a receipt can be returned for an exchange or store credit.

Does Lego use Royal Mail?

If you selected Royal Mail then you’ll just get it through the post normally. No tracking number, just like ordering from anywhere else that uses first class postage. If it says “complete” it simply means it has been dispatched from Lego, so it’ll take a few days to get to you.

Can you click and collect Lego?

Save time on the day by using click and collect from The LEGO® Store with our online shop! Just check the sign in The Beginning on the day of your visit for the password and your items will be ready for you to collect at the end of the day.

Who does Lego ship with UK?

DPD will attempt to deliver 3 times. You are free to contact DPD customer service to arrange the delivery. From 1 January 2021 the United Kingdom is no longer part of the EU, and – if applicable – customs, VAT, and other fees may be charged to UK residents when receiving goods from the EU.

Where do Legos ship from?

LEGO® Education distribution center centrally located in Garland, Texas – making ground delivery as fast as expedited shipping for parts of the country.

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