Returning something you bought at a LEGO® Store is easy. As long as you bought the items in the last 90 days, you can take them back to the LEGO® Store and ask one of our in-store Brick Specialists to help.
Can you return opened Lego to Amazon?
As it stands you must accept the return asap or Amazon will automatically refund in full without return and you will have a total loss.
How long does it take to get a refund from Lego?
It can take up to 14 days for the refund to reach your bank. Keep in mind that we don’t accept partial returns on parts orders so you’ll need to return all the pieces at the same time. Was this information helpful? Send us an email and we’ll get back to you as soon as possible.
What does Lego do with returns?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt, and we’ll give you a full refund in form of store credit or a gift card.
Where does LEGO Pick a Brick ship from?
Pick-A-Brick orders are shipped from Denmark so they take longer, and they also need more processing time. In my experience they take 2 weeks to arrive.
Why is my Lego order taking so long?
Your order is going through our normal review process. Your order is getting ready to ship from our warehouse. … Our warehouse team will print the shipping label and pack the order so it’s ready for the courier to pick up. This usually takes up to 48 hours, but can take longer if we’re receiving high volumes of orders.
Do you have to return free gift with purchase Lego?
In the event of product return, the redeemed Gift with Purchase must be returned with the product. Free LEGO® gifts are not available for sale and cannot be exchanged or refunded. Products shown are not to scale.