What do you do if you lose a LEGO piece?
Please visit the Bricks & Pieces section of our Customer Service website to request what you need to finish your set.
We’ll send you a confirmation email when your part is shipped.
- Email us. Send us an email and we’ll get back to you as soon as possible.
- Phone us.
- Mail us.
How do I find a missing LEGO piece?
You can find our most popular bricks in the Pick A Brick section of our LEGO® Shop website. You can search by colour, category, part name, as well as element and design number to find the pieces you want. Through Pick A Brick, you can buy up to 999 pieces of each part.
Why does LEGO give extra pieces?
So rather than risk that they intentionally include more of the smallest pieces. That way, if the extra one is missing, nobody minds too much. At the same time, Lego knows that a couple of extra bits will make customers happy, especially as the small pieces are prone to getting lost.
Can you get LEGO instructions online?
We’ve made thousands of LEGO instruction booklets available online. Search by theme or year and you’ll find instruction manuals for many of our old and new sets. Download them instantly and you’re ready to build!
How do you replace LEGO stickers?
We can send you the stickers as soon as possible. You can also request the stickers through our “Missing Bricks” service on Bricks & Pieces. Just type in the number of the set that the stickers belong to, click on the “I can’t find what I’m looking for” button and tell us that the stickers are missing.