How do I cancel Lego backorder?

Can you cancel a Lego backorder?

We won’t be able to cancel or make any changes to your order now. Our warehouse team will print the shipping label and pack the order so it’s ready for the courier to pick up. … Some of the items in your order have shipped and others are backordered.

What does backorder on Lego mean?

We say sets or parts are available for ‘Backorder’ when they’re not currently available but we expect them to come back soon. You can order these items, but they won’t ship until more arrive in our warehouse.

How do I cancel my Lego online order?

When can I cancel or change a LEGO® Shop order?

  1. Email us. Send us an email and we’ll get back to you as soon as possible.
  2. Chat with us. We’re sorry but our LEGO experts are unavailable right now. Talk to our friendly LEGO experts online. …
  3. Phone us.
  4. Mail us.

Why is my Lego order taking so long?

While we hope we won’t keep you waiting too long for your parts to arrive, it may take longer right now because we have fewer employees working in our warehouses and we’re following delivery restrictions in certain locations.

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Why is my Lego order Cancelled?

Every LEGO® Shop order goes through some routine security checks so we can double-check the order info. Most of the time, this is something you won’t have to worry about, but occasionally, our automated system will cancel an order for security reasons. … We’re sorry but our LEGO experts are unavailable right now.

Can you return Legos to Lego store?

As long as you bought the items in the last 90 days, you can take them back to the LEGO Store and one of our in-store Brick Specialists will be able to help you. You can get a full refund for any sealed sets originally purchased at one of our stores if you still have the receipt.

Are backorders guaranteed?

An item on backorder is an out of stock product that is expected to be delivered by a certain date once it is back in stock. Businesses will often still sell products on backorder with the guarantee to ship them to the buyer once their inventory has been replenished.

What does out of stock mean Lego?

There is currently no stock available in the distribution warehouse. They might have incoming stock due but until rhat stock has been received by goods in and put to shelf, the website will not allow you to place an order.

How long do Lego orders take?

Orders will be delivered within 3-5 business days (Monday through Friday excluding holidays) via FedEx or FedEx SmartPost. Sorry! Rural areas may be subject to an additional 3 business days for a total of 8 business days (Monday through Friday excluding holidays).

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How do I contact LEGO about missing pieces?

No problem – simply go to, where you can order missing pieces and download free digital instructions. You’ll also find the contact details for your country there in case you’d like to call or email our Customer Service team.

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