We’re sorry that something was missing from your new LEGO set. Don’t worry though, we can send the part you need directly to your home. Please visit the Bricks & Pieces section of our Customer Service website to request what you need to finish your set.
What do I do if I am missing a LEGO piece?
Please click “Missing Bricks” on the Bricks & Pieces section of our Customer Service site to order the part you need to finish your set.
Once your part is on its way, we’ll send you a shipping confirmation email.
- Email us. Send us an email and we’ll get back to you as soon as possible.
- Phone us.
- Mail us.
Does LEGO charge for missing pieces?
A: LEGO Pieces that are broken or missing from a set are mostly FREE!